Effective Date: April 4, 2026
Last Updated: April 4, 2026
These Terms and Conditions (“Agreement”) govern your use of the services provided by digiAURA, operating as Digital Aura Marketing (“Company,” “we,” “us,” or “our”) through digitalauramarketing.com and any related platforms. By engaging our services, signing a proposal, or making a payment, you agree to be bound by this Agreement in full.
1. Services
digiAURA provides AI-powered marketing systems, content production, automation infrastructure, and operations support for healthcare providers and local service businesses. Specific deliverables, timelines, and scope are defined in the service agreement, proposal, or Statement of Work (SOW) issued to each client.
We reserve the right to modify, update, or discontinue any service offering at any time with reasonable notice to active clients.
2. Client Responsibilities
To deliver services effectively, you agree to:
- Provide accurate business information, brand assets, and access credentials when requested
- Respond to communications and approval requests within the timeframes outlined in your agreement
- Ensure all content, materials, and information you provide does not infringe on any third-party rights
- Obtain any required patient or customer consents necessary under applicable law (including HIPAA) before sharing information with us
Delays caused by late approvals, missing materials, or lack of client response may result in adjusted timelines at no fault of digiAURA.
3. Payment Terms
Payment terms are specified in your individual service agreement. Generally:
- Retainer services are billed monthly, in advance
- Project-based work may require a deposit (typically 50%) before work begins
- Invoices are due within the timeframe stated on the invoice
- Late payments may result in a pause or suspension of services
- All fees are non-refundable unless otherwise stated in writing
We reserve the right to adjust pricing with 30 days’ written notice for ongoing engagements.
4. Intellectual Property
Upon full payment of all fees owed, you retain ownership of the final deliverables produced specifically for your business. digiAURA retains ownership of all underlying frameworks, systems, templates, processes, and proprietary tools used to produce those deliverables.
We may use anonymized results, metrics, or general project descriptions for case studies or portfolio purposes unless you request otherwise in writing.
5. Confidentiality
Both parties agree to keep confidential any non-public business information shared during the engagement. This includes, but is not limited to, pricing, strategy, patient data, client lists, and internal processes. This obligation survives the termination of the agreement.
We do not sell, share, or disclose your business information to third parties except as required to deliver your services (e.g., platform integrations) or as required by law.
6. Healthcare and Compliance
digiAURA provides marketing and content services and does not provide legal, medical, or compliance advice. Healthcare clients are solely responsible for ensuring that all marketing content, patient communications, and data handling practices comply with applicable regulations including HIPAA, FTC guidelines, and any state-specific laws.
We will follow reasonable instructions to support your compliance requirements, but final compliance responsibility remains with you.
7. Limitation of Liability
digiAURA’s liability to you for any claim arising out of or related to our services is limited to the total fees paid by you in the three (3) months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost revenue, lost profits, or business interruption, even if we have been advised of the possibility of such damages.
We do not guarantee specific results, rankings, leads, or revenue outcomes from any marketing or content service. Performance depends on numerous factors outside our control.
8. Termination
Either party may terminate the engagement with written notice as specified in the applicable service agreement (typically 30 days). Upon termination:
- All outstanding invoices become immediately due
- We will deliver any completed work product paid for in full
- Access to any shared accounts or platforms managed by digiAURA will be returned to you
digiAURA reserves the right to terminate immediately in the event of non-payment, abusive conduct, or a request to produce content that is illegal, deceptive, or in violation of platform policies.
9. Use of AI Tools
Our services incorporate artificial intelligence tools as part of our production process. You acknowledge that AI-generated content may be used as a component of deliverables, reviewed and refined by our team before delivery. We do not make representations about AI tool performance, availability, or outputs beyond what is agreed in your service scope.
10. Governing Law and Disputes
This Agreement is governed by applicable law. In the event of a dispute, both parties agree to first attempt resolution through good-faith written communication. If unresolved, disputes may be submitted to binding arbitration before pursuing litigation.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. Updates will be posted at digitalauramarketing.com/terms with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.
12. Contact
For questions about these terms, reach us at:
digiAURA / Digital Aura Marketing
digitalauramarketing.com